An AI agent that knows your products, prices and data
A voice agent is only as good as what it knows. CallVista answers from your own documents and product catalogue, and from your ERP, CRM or database, which our team connects for you.
By default, every call opens by saying it is an AI, as the EU AI Act requires.
How the connection works
From your systems to the first answer, in five steps.
We look at your systems
Which data the agent should use, where it lives and who may see it: an ERP, a CRM, a database or plain files.
Only what a customer may hear
We bring in the fields a customer may hear, such as retail prices and descriptions, never purchase prices or supplier data.
Read, never write
The connection reads your data; it does not change anything in your system.
Test it before the first call
Ask what a customer would ask and see exactly what the agent would find in your data.
Kept up to date
When your products or prices change, the data is brought in again, as often as we agree for your connection.
Where its knowledge comes from
Four sources, used together, on the phone and on your website.
What that means in a conversation
- Real prices. The price the agent says is the one in your data, said exactly as written.
- Large catalogues. Thousands of products: on a call, the agent finds the right ones while the customer is still talking.
- No invented answers. When something is not in your data, the agent says so and the question waits in your inbox.
- Separate for each company. Each workspace sees only its own knowledge, calls and customers.
- One source for every channel. The phone line, the website and the offer email use the same knowledge.
Questions about connecting your systems
Which ERPs can it use?
Business Booster is built in. For any other ERP, a CRM or your own database, our team builds the connection as a project: tell us what you use.
Does the agent see purchase prices?
No. We bring in only what a customer may hear, such as retail prices and product descriptions. Purchase prices, margins and supplier data stay out.
How large can the catalogue be?
Thousands of products. The largest catalogue in use today has several thousand, and the agent searches it during the conversation.
Can it read my website?
Not automatically. Upload the documents behind it, or let us connect the system your site uses, so the agent always works from the source.
Is the connection included in the price?
Documents and the product catalogue are part of every package. Connecting your ERP or CRM is an add-on, priced for your systems.
Who builds the connection?
Divine Solutions, the company that makes CallVista, from Svetvinčenat in Istria. We build and maintain the connection with you.
Your sales line, operated.
Talk to Mila now, in your browser. Hear how your customers would be greeted, asked and answered.