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An AI voice assistant on your website

No phone needed. Visitors press a button on your site and talk to the agent by voice, in the browser, with nothing to install. It answers from the same knowledge as on the phone: your documents, prices and systems.

How it works on your site

By default, every call opens by saying it is an AI, as the EU AI Act requires.

How a visitor talks to it

Five steps, from the button on your page to the answer.

  1. A button on your page

    Visitors start the conversation on your site with one press. Nothing to install and no account: the browser asks once for the microphone.

  2. It says it is an AI

    By default the agent introduces itself and says it is an AI, as the EU AI Act asks, and then listens.

  3. It answers from your knowledge

    Products, prices, delivery, opening hours: from your documents, your catalogue and the systems we connect, in its own words. It can be interrupted at any time.

  4. It says when it does not know

    If the answer is not in your knowledge, it says so instead of guessing.

  5. The same agent as on your phone

    The same knowledge, the same rules and the same 11 languages. Start on the web and add a phone line later without setting up again.

Why voice, not a chat box

Typing a question into a box is work. Saying it takes a few seconds.

Faster than typingEspecially on a phone: visitors ask the way they would ask a person in a shop.
Their languageEach agent speaks one of 11 European languages. Give each language version of your site its own agent.
You pay for talkingOn the web only the conversation time counts, not opening the window.
Included with the phoneEvery call-centre package includes a web agent from the same minutes, and there are packages for websites only.

Where it fits

  • Web shops and large catalogues. Visitors ask about a product, a size or a price and hear the answer from your own data.
  • Services. Prices, opening hours, what is included: whatever is in your documents.
  • Tourism and hospitality. Guests ask in their own language, on the page they are reading.
  • Sites in several languages. One agent for each language version, all run from one place.
  • Companies that also take calls. The website and the phone line share the agent, its knowledge and its minutes.

How the agent uses your ERP, CRM or database

Questions about the website assistant

Is it a chatbot?

No. Visitors talk to it by voice and hear the answer; there is no text chat box. It is the same voice agent that answers your phone.

Does the visitor need an app or an account?

No. It runs in the browser on a computer or a phone; the browser asks once for permission to use the microphone.

Can I hear it first?

Yes. Talk to Mila, the demo agent on this page: she runs in your browser the same way an agent on your website would.

Which languages does it speak?

Croatian, English, German, Italian, Slovenian, Serbian, French, Spanish, Portuguese, Dutch and Polish, one language per agent.

Can it use my ERP or database?

Yes. Besides your documents and product catalogue, our team can connect your ERP, CRM or database, so the agent answers from your real products and prices.

How is it charged?

By conversation time: opening the window does not count. The packages, including web-only ones, are on our home page.

How to choose an AI voice agent: 10 questions to ask

Your sales line, operated.

Talk to Mila now, in your browser. Hear how your customers would be greeted, asked and answered.